FAQ
- Are you well-stocked regarding your merchandise?
Not always! Some items are unique, with only a few in stock or a limited quantity order option from our vendors. If you see something you like, better order it right away or send us an email for more information.
- Do you have a retail location?
- Are you involved in fundraising?
We are planning to do fundraisers in the future.
- Do you offer free shipping or delivery?
Due to the steadily increasing shipping costs, we only offer free shipping for orders over a certain amount (see shipping policies). Merchandise only, before taxes and fees, depending on your province. Delivery within Cochrane is free; for Calgary and the surrounding areas, we have a flat delivery fee of $8.95.
- Do you also have a cat?
Yes, we do! After a 3.5-year break, we got "Miles" in September 2023 from the Cochrane Humane Society. He's our "brand ambassador": An orange, long-haired, 15-pound "Tiny Tiger", born in June 2021!
- Are you on social media?
Yes, we are! We have a Facebook and Instagram page (just look for tinytigergifts). You can also see Miles on our social media pages quite often - so follow, like, and share our posts!
- Can you order something on special request?
We are always on the hunt for new and unique products, and yes, if you would like something special or want to make a suggestion, feel free to send us an email. No guarantee - but we try our best to find it!
- Do you sell on Amazon, Etsy, or eBay?
No, we don't. We're not selling products on Amazon or similar pages. Tiny Tiger is a local, family-owned shop, so you are always buying from a small business!