FAQ

  • Are you well stocked in regards to your merchandise?

Not always! Some items are quite unique with only a few in stock or a limited quantity order option from our vendors. If you see something you really like, better order it right away or send us an email for more information.

  • Do you have a retail location?
Yes - it is open since November 1, 2024 at the New Horizon Mall in Balzac, AB (Unit G10A - 7th Avenue - West Entrance). The store hours are Thursday-Saturday, 12-6 pm and certain Sundays 12-5 pm (see announcements on social media and here on our website).
  • Are you involved in fundraising?

We're are planning to do fundraisers in the future.

  • Do you offer free shipping or delivery?

Due to the steadily increasing shipping costs we only offer free shipping for orders over a certain amount (see shipping policies). Merchandise only, before taxes and fees, depending on your province. Delivery within Cochrane is free, for Calgary and surroundings we have a flat delivery fee of $8.95.

  • Do you also have a cat?

Yes, we do! After a 3.5 year break we got "Miles" in September 2023 from the Cochrane Humane Society. He's our "brand ambassador": An orange, long haired, 15 pound "Tiny Tiger", born in June 2021!

  • Are you on social media?

Yes, we are! We have a Facebook and Instagram page (just look for tinytigergifts). You can also see Miles on our social media pages quite often - so follow, like and share our posts!

  • Can you order something on special request?

We always on the hunt for new and unique products and yes, if you would like something special or want to make a suggestion - feel free to send us an email. No guarantee - but we try our best to find it!

  • Do you sell on Amazon, Etsy or Ebay?

No, we definitely don't. We're not selling products on Amazon or similar pages. Tiny Tiger is a local, family owned shop, so you always buy from a small business!